Home Services

All Services

Our qualified and experienced support team is always there to help you install, repair, upgrade, secure, optimise or demonstrate your technology – online, at home or wherever you are! We believe in delivering a personalised service and expert support that won’t send you broke.

Our fast and convenient ways of getting support include:

  Remote Support straight over the Internet (or telephone)
  Onsite Support - We'll send someone to you

Networking & Internet
Secure Wireless Configuration	Remote	In Home
Network Setup	Remote	In Home
Add Device to Existing Network	Remote	In Home
Internet Connection Setup		In Home
Troubleshoot & Repair
Diagnostic	Remote	In Home
Troubleshoot & Repair (Internet, Windows, Software, Hardware)	Remote	In Home
Protect & Secure
Spyware & Virus Removal	Remote	In Home
PC Safety Check	Remote	In Home
Secure My PC	Remote	In Home
Setup & Training
New PC Setup	Remote	In Home
MP3 Player Setup	Remote	In Home
Digital Camera Setup	Remote	In Home
Video Camera Setup	Remote	In Home
Peripheral Setup	Remote	In Home
Pay As You Go Training	Remote	In Home
Basic Vista Training	Remote	In Home
Maintain & Optimise
PC Tune Up (Clean, Enhance, Maintain, Protect)	Remote	In Home
PC Optimisation	Remote	In Home
Upgrade My Gear
Windows Vista® Upgrade Assessment	Remote	In Home
Operating System Installation / Upgrade	Remote	In Home
Software Installation / Upgrade	Remote	In Home
Hardware Installation / Upgrade		In Home
Backup My Data
One Time Data Backup	Remote	In Home
Transfer My Files To Another Computer	Remote	In Home
Automated Local Data Backup	Remote	In Home
Automated Offsite Data Backup	Remote	In Home
Secure Hard Drive Erasure	Remote	In Home
Recover My Data
Photos, CD or DVD Recovery	Remote	In Home
Password Recovery	Remote	In Home
File Repair or Recovery	Remote	In Home
Hard Drive Data Recovery		In Lab